Can I get an email account through iclaro.com?

I live outside North America. Can I still use this service?

Can I add web tools like a site search, newsletter sign-up, survey or product feature area to my web site?

Do I need to know HTML or any other programming language to use iclaro.com?

If I do know HTML or basic design and would like to customize my web site the way I like it, can iclaro.com accommodate me?

Can I upload PDFs, MP3s, images, spreadsheets and word documents to my iclaro.com web site?

How important is graphical design?

Can I use the pages I create on iclaro.com on a different web site?

Can I change my web site once I’ve built it?

What will a web site cost me?

Is any software required?

What are the system requirements for using iclaro.com?

How do I build an iclaro.com website?

How long will it take me to build a website?

Why should I choose iclaro.com?

If I already have a web site and would like to maintain the same design, can I still use iclaro.com?

Do I have to sign a contract with iclaro.com?

Can I cancel my iclaro.com web site at any time?

Are there any additional costs?

Are there any hidden costs I should worry about?

What are the costs involved with setting up a merchant account?

What do your E-Commerce services include?

What credit cards can I process?

What currencies can I accept?

If I already have an Internet merchant account, can I use it with your service?

How will I receive orders from my customers?

Can I accept international orders online using my iclaro.com merchant account? I HAVE A WEBSITE Can I use my own web address (or domain name) with my iclaro.com site, or do I have to use a web address that includes iclaro.com.com? If I already have a web site and would like to maintain the same design, can I still use iclaro.com? Can I connect/link my iclaro.com web site with another web site?

How secure is my iclaro.com account?

What security does iclaro.com offer for its E-commerce package (BIZ)?

Will anyone else be able to access my account details or data?

Will my web site always be available to my customers?

Yes. As part of your package we supply you with 10 E-mail addresses so that you can correspond professionally with your customers, prospects and suppliers.

If needed, you can purchase extra Email addresses to suit your needs.  Each additional Email address is $2.95/month (4 MB web disk space).

back to top

Absolutely! Because our system is web-based, it doesn’t matter if you’re from New York or New Delhi, Toronto or Tokyo, London or Los Angeles. The time it takes you to set up your web site and manage it from wherever you are in the world is completely the same.

All iclaro.com features are available worldwide as long as you have an Internet connection.

back to top

Yes, yes, yes and yes. With iclaro.com these are considered standard features that are available to all customers. There are also other tools available to help you market your web site and drive visitor interest.

back to top

We’ve done all the work for you! Our system is developed specifically for non-technical people so you never have to worry about deciphering code or fumbling with development tools.

back to top

Yes. We have made certain tools available for the advanced users that may want to further customize their web sites beyond the standard. For example, customers can change their headers or insert custom made graphics.

Furthermore, there is also an HTML editor that allows to enter in your own code.  This feature is recommended for advanced users only.

back to top

Yes. Once you’re an iclaro.com customer we walk you through this extremely simple process. Of course, you can edit/add/delete items at will – anytime and from anywhere.

You can upload the following file formats:

• PDF
• DOC
• TXT
• JPG
• GIF
• PPT
• XLS
• RTF
• MP3
• WAV
• MPEG

back to top

Extremely. We live in a world where first impressions are very important. The bottom line is that you need to inspire confidence, engage your viewer and give them a sense of your competence.

Would you feel comfortable putting through a credit card transaction on a web site that looks like it’s run out of someone’s basement? It’s a proven fact that most people don’t.

With our award-winning design team, iclaro.com knows exactly what it takes to design your professional online presence so that you always look great (one less thing to worry about!). The best part about it is that our great design is included so you pay nothing more for a tremendous online presence.

back to top

No. While the content and any other items you upload are yours, the web site and design will not run on any other server or host provider.The iclaro.com system is proprietary to iclaro.com CORP.

back to top

At any time you can upgrade your design with a simple click of a button. This will be especially useful considering a web site’s life is usually 2 to 3 years.

Instead of beginning the process all over again, you simply select a new design (we’re constantly adding new ones) that suits you and away you go.The process is quick, easy and painless.

back to top

$39.95 per month with no set-up fees unless you would like a  custom design in which case a set-up fee applies since one of our senior designers will develop a high quality web presence for you.

back to top

No. We’ve intentionally made our entire system web-based for a number of reasons:

> It’s easy for you to manage and access from anywhere in the world

> No software downloads or files which means you don’t have to purchase upgrades or licenses

> Faster implementation because there is no configuration or installation required on your end

> No hidden costs ensuring you a predictable ongoing price structure you can budget for

> No integration with current system or software

> No IT professionals are required to monitor or troubleshoot for you